General Information
Store Name: Operla
Website URL: www.operla.com
Contact: +34 676 18 38 22, operlapearls@gmail.com
Sales Policies
Product Description:
Operla offers a wide variety of pearl jewelry, including necklaces, bracelets, rings, and earrings.
Geographical Restrictions:
Currently, there are no geographical restrictions on our shipments.
Shipping Options and Costs:
All orders over €15 include free shipping via Correos Paquete Ligero.
Shipping and Delivery Policies
Processing Time:
Orders are processed within two business days after the order is placed.
Delivery Time:
- Spain: 2-3 business days.
- Europe: 3-7 business days.
- Rest of the World: 8-20 business days.
Carrier Used:
We use Correos for all our shipments, and all shipments include a tracking number.
Delivery Delays:
Delivery delays depend on the carrier. In case of a delay, please contact us at operlapearls@gmail.com, and we will assess the situation to provide a solution.
Return and Refund Policies
Return Policy:
Products can be returned up to 30 days after they are received. Items must be returned in their original packaging and must not have been used.
Refunds and Exchanges:
We offer exchanges and full refunds. Return shipping costs are the responsibility of the customer.
Return Process:
To initiate a return, please contact us at operlapearls@gmail.com.
Privacy Policy
Information Collected:
We collect personal information such as name, address, and email.
Use and Protection of Information:
We use this information to process orders and improve our services. We are committed to protecting your personal information and will not share it with third parties without your consent.
Information Sharing:
Personal information is not shared with third parties except when necessary to process orders and comply with our legal obligations.
Terms of Use
Requirements to Use the Site:
Users must be of legal age (18 years) to make purchases on our website.
Code of Conduct:
Users must use the website responsibly and respectfully. The use of the site for illegal or fraudulent activities is not permitted.
Liability Limitations:
We do not guarantee the accuracy of the information provided on the website and are not responsible for any damages resulting from the use of the website.
Intellectual Property
Content Ownership:
All website content, including text, images, and logos, is the property of Operla.
Usage Restrictions:
The use of website content is prohibited without prior authorization.
Modifications and Updates
Notification of Changes:
We reserve the right to modify these terms and conditions at any time. Users will be notified of any changes by updating this page.
Other
Additional Policies:
Any additional policies will be communicated to users by updating these terms and condition
